Development control complaints
Report unauthorised building work, breaches of development consent and construction impacts such as noise, dust, sediment and stormwater run-off.
What you can report
Builders, developers and property owners must comply with their development consent, building approvals and relevant planning and environmental requirements.
You can report suspected unauthorised work, a breach of development consent or construction activity affecting neighbouring properties. AlburyCity will assess the information and determine whether an investigation or other action is required.
- construction outside approved hours
- Stormwater, sediment and erosion control
- dust leaving the site
- sediment or building material entering drains or waterways
- work that may not have approval
- failure to comply with conditions of development consent.
- Using premises without consent from council
- Carrying out works without the correct approvals
- Not complying with a development consent
- Not complying with a building approval
- Not complying with environmental conditions
Report a development compliance issue
Report suspected unauthorised work, a breach of development consent or impacts from a construction site through our online contact form.
Provide:
- the address of the property or construction site
- a description of the issue
- the dates and times it occurred
- photographs or other supporting evidence, where available
- the development application or consent number, if known
- your contact details so we can request further information.
For an urgent issue that presents an immediate risk to people, property or the environment, call AlburyCity on 02 6023 8111. If there is an immediate threat to people or property, call Triple Zero (000).
What happens after you report an issue?
We will review the information provided and determine whether the matter falls within AlburyCity’s responsibilities.
Depending on the issue, we may:
- review the development consent and approval history
- request further information from you
- inspect the property or construction site
- contact the property owner, builder or responsible business
- assess whether a breach has occurred
- determine whether education, corrective action or formal enforcement is appropriate.
The action taken will depend on the evidence, seriousness of the issue, risk to the community and environment and Council’s regulatory responsibilities.
How Council may respond
Where a breach is identified, Council may take action proportionate to the circumstances. This may include:
- providing advice or requiring corrective work
- issuing a formal notice, order or penalty
- directing unauthorised work to stop
- commencing legal proceedings for serious or ongoing breaches.
Council’s enforcement powers include those available under the Environmental Planning and Assessment Act 1979