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Hidden Disabilities Sunflower

The Hidden Disabilities Sunflower is a discreet, voluntary way to indicate that you have a disability or condition that may not be immediately apparent and may need additional support, understanding or time.

Need to know
  • Wearing the Sunflower is voluntary.
  • No diagnosis or proof is required.
  • There is no qualifying list of disabilities or conditions.
  • The Sunflower does not guarantee priority service or fast-tracking.
  • Free products are available from participating AlburyCity locations, subject to availability.

About the Hidden Disabilities Sunflower

The Hidden Disabilities Sunflower is a globally recognised symbol that someone has a disability or condition that may not be immediately apparent.

Wearing the Sunflower is voluntary. It can indicate that a person may need:

  • additional time
  • assistance or adjustments
  • clearer communication
  • patience and understanding.

There is no qualifying list of disabilities or conditions and no proof is required. Non-visible disabilities can be temporary, situational or permanent.

AlburyCity and the Sunflower

AlburyCity partnered with Bayley House to introduce the Hidden Disabilities Sunflower across our facilities and public transport services.

Trained AlburyCity employees may display the Sunflower supporter identifier. This shows they have completed relevant training and are available to:

  • recognise the Sunflower
  • offer assistance respectfully
  • allow additional time 
  • communicate clearly and patiently
  • help people access Council services and facilities

Wearing the Sunflower does not guarantee priority service or fast-tracking.

Where to collect a free Sunflower product

Free Sunflower products, including lanyards, pins and wristbands, are available from participating AlburyCity locations.

You do not need to provide proof of a disability or condition.

Collection locations

  • Uiver Café & Bar at Albury Airport
  • Albury Airport Enquires Office
  • AlburyCity Customer Service
  • Albury Visitor Information Centre
  • Albury LibraryMuseum
  • Lavington Library
  • Murray Art Museum Albury (MAMA)

Frequently asked questions

Anyone with a disability or condition that may not be immediately apparent can choose to wear the Sunflower. No diagnosis or proof is required.

Collect a free lanyard, pin or wristband from a participating AlburyCity location while stocks last. 

Sunflower products can also be purchased through the official Hidden Disabilities Sunflower website.

Products available from participating AlburyCity locations are free. Availability and product types may vary. 

Sunflower products can also be purchased through the official Hidden Disabilities Sunflower website.

It indicates that the wearer may need additional support, understanding or time. It does not guarantee priority service or fast-tracking.

Learn about AlburyCity’s accessibility work, facilities and initiatives on our People with disability page.

Learn more about the Hidden Disabilities Sunflower

OUR
ACKNOWLEDGMENT

AlburyCity acknowledges the Wiradjuri people as the traditional custodians of the land in which we live and work and we pay our respects to Elders past, present and future for they hold the memories, culture, tradition and hopes of Aboriginal and Torres Strait Islander people that contribute to our community.